Digital Leadership: Transforming Public Services in Indonesia through Innovation and Efficiency
Exploring how digital leadership can enhance the accessibility of public services to citizens across Indonesia, bridging gaps and improving inclusivity.
Discussing the role of digital leadership in implementing innovative technologies and strategies to streamline public service delivery, enhancing efficiency and effectiveness.
Highlighting the importance of collaboration between government agencies, private sectors, and technology providers under digital leadership to drive transformative change and achieve sustainable advancements in public services.
Bambang Dwi Anggono
Director – Ministry of Communication and Information Technology
(KOMINFO) of the Republic of Indonesia
9:15 AM - 9:30 AM
Future Trends in IT: A CIO's Perspective
Keeping abreast of emerging technologies and market disruptions
Implementing containerization and microservices for streamlined development and deployment
Implementing zero-trust security models for comprehensive protection
Implementing robust strategies for managing the increasing complexity of interconnected devices
Sudarto Sudarto
Chief Information Officer
Ministry of Finance of the Republic of Indonesia
09:30 AM- 09:50 AM
From Risk to Resilience: A Roadmap to Zero Trust with Everywhere Security
Understanding the Evolving Threat Landscape: Delve into the current cyber security threats facing by Indonesia organizations, along with the unique challenges posed by traditional data security infrastructure. Discover their impact on cybersecurity priorities in Indonesia
Cloud Security Modernization Principles: Why organizations in Indonesia need to move beyond legacy security solutions and embrace a future-proof architecture like SASE to stay ahead of cyber threats. Explore Cloudflare’s innovative strategies for modernizing cloud security, featuring zero trust architecture, edge computing, and sustainable scale-out infrastructure
Benefits of Everywhere Security: Explore the advantages of Cloudflare’s Everywhere Security, designed to provide comprehensive protection for distributed, multi-cloud, multi-location environment. Learn about its unified, composable security platform, supported by mass scale threat intelligence, tailored for scalability and adaptability
Nurdi Hafidz
Country Sales Lead
Cloudflare Indonesia
09:50 AM - 10:10 AM
Revolutionize Service Management with Gen AI: Paving the Way for Exceptional Employee Experiences
Discover the art of balancing continuous service elevation with cost optimization and future-proofing.
Find out why GenAI is a force multiplier for IT teams tasked with the challenge of doing more with less.
Delve deeper into GenAI’s potential, misconceptions, and the strategic vision required to build higher-performing teams.
Neharika Sundar
Product Marketing Lead
Freshworks
10:10 AM - 10:30 AM
Empowering Cloud Transformation: The Vital Role of IAM on Your Journey
The critical role of IAM (Identity and Access Management) in boosting cybersecurity and safeguarding digital assets against cyberthreats
Strategies for streamlining user access and authentication processes to enhance operational efficiency and user experience
Best practices for implementing IAM frameworks that align with organizational business goals regulatory requirements
Case studies showcasing successful IAM implementations and its impact on driving digital transformation and improving customer experience
Ratih Sudirham
Senior Solutions Engineer
Okta
10:30 AM - 10:40 AM
Boost your Security Operations with BluSapphire Unified XDR Platforms
Improve your SOC efficiency on a daily basis
A single view for total control
Reduce Cost upto 70%
Brijesh Mishrra
Sales Director - APAC & ME
BluSapphire Cyber Systems
10:40 AM - 11:10 AM
Networking Break & Visit to Exhibitor Lounge
11:10 AM - 11:40 AM
Panel Discussion
Digital Leadership: Building High-Performing IT Teams
Fostering a culture of innovation and an environment of continuous learning and adaptability
Aligning skill development with the organization’s digital transformation goals
Implementing retention strategies to keep high-performing team members engaged and motivated
Moderator
Samuel Mulyono
Chief Data Protection Officer & Head of Cyber and Product Risk Group
DigdayaTech & NobuBank
Lili Wijata
Chief Operating Officer
Sinar Mas Multiartha
Andreas Kurniawan
Chief Digital Analytics Officer
Bank Danamon
Edy Susanto
IT Director
PT. Trans Retail Indonesia
11:40 AM - 12:00 PM
CIAM & Fraud Prevention: Where Two Worlds Collide
In today’s digital realm, safeguarding user identities and thwarting fraud go hand in hand, with Customer Identity and Access Management (CIAM) and fraud prevention emerging as pivotal pillars for businesses.
The convergence of CIAM and fraud prevention signifies a dynamic shift in how organizations safeguard their assets while delivering seamless, personalized experiences to customers.
Explore the intricacies of this evolving landscape as businesses navigate the delicate balance between enhancing user experiences and fortifying defenses against ever-evolving fraudulent threats
Kailashyar
Strategic Account Director
Ping Identity
12:00 PM - 12:20 PM
Scaling Enterprise Resource Planning (ERP) for Modern Enterprises: Strategies for Sustainable Growth
Integrating modules such as finance, human resources, supply chain, and manufacturing through Enterprise Resource Planning (ERP) for seamless communication
Supporting customization to tailor the ERP system for specific organizational requirements
Facilitating a 360-degree view of the organization’s performance
Andrew Seow
General Manager – SEA & Greater China
Rimini Street
12:20 PM - 12:30 PM
Protecting the Weakest Link- Mobile Apps
Threats revolving around Mobile apps and why they are easy targets
Types of mobile app attack vectors
On demand demo of how attacks happen and how they can be detected and blocked in runtime
How AppSealing is helping 800+ customers globally to be safe and digitally connected
Cristian Ginting
Sales Director Southeast Asia
AppSealing
12:30 PM - 01:30 PM
Lunch Break
01:30 PM - 02:00 PM
Fireside - Chat
Hyperconvergence: Streamlining IT Infrastructure for Efficiency
Embracing edge computing to support emerging technologies like IoT
Streamlining infrastructure management through Software-Defined Infrastructure (SDI)
Optimizing resource utilization and scalability with a hyper-converged approach
Moderator
Edmund Situmorang
Chief Technology Officer
TransMetaTek
Nicolas Tjioe
Vice President Commercial
DCI Indonesia
02:00 PM - 02:20 PM
Digital Transformation through Blockchain Technology
Discussing how blockchain technology improves security by decentralizing data storage and utilizing cryptographic techniques to ensure data integrity, reducing the risk of fraud, tampering, and unauthorized access.
Exploring how blockchain enables streamlined and transparent processes by providing a shared, immutable ledger that all participants can access, facilitating trust, reducing intermediaries, and enhancing visibility into transactions and supply chain activities.
Highlighting the emergence of new business models and decentralized applications (DApps) powered by blockchain technology, such as smart contracts, tokenization, and decentralized finance (DeFi), which enable automated, self-executing agreements and novel ways of exchanging value without traditional intermediaries.
Raine Renaldi
Chief of Economy & Digital Asset Committee
Indonesian Chamber of Commerce and Industry (KADIN)
02:20 PM - 02:40 PM
Smart Infrastructure: Transforming Cities with IoT and Connectivity
Building a connected ecosystem through integration of diverse IoT devices and sensors
Overcoming challenges in data analysis, leveraging the role of 5G networks and its impact on urban connectivity
Creating a data-driven culture and implementing IoT enabled smart grids for efficient energy management
Edmund Situmorang
Chief Technology Officer
TransMetaTek
02:40 PM - 03:10 PM
Panel Discussion
Navigating the Digital Frontier: Crafting an Effective Digital Strategy for Modern Organizations
Discuss the drivers behind digitalization and why it’s crucial for organizations to embrace this paradigm shift.
Examine the essential elements that constitute a comprehensive digital strategy, including data analytics, technology integration, customer experience enhancement, and organizational agility.
Discuss strategies for conducting thorough assessments of organizational capabilities, identifying digital opportunities, and devising customized roadmaps that align with organizational goals and values.
Moderator
Paul Soegianto
Chief of Group Digital Strategy
Astra International
Hendy Harianto
Group Chief Information Officer
Meratus Group
Prabaharan Gopalan
Group Chief Information Officer
Indika Energy
Raine Renaldi
Chief of Economy & Digital Asset Committee
Indonesian Chamber of Commerce and Industry (KADIN)
03:10 PM - 03:30 PM
CIOs as Change Agents: Driving Organizational Transformation in Indonesia
Establishing the strategic vision and alignment to meet future needs
Driving cultural transformation through technology
Managing Stakeholder expectations and addressing concerns through transparent communication
Digital Leadership and Trust, a Prerequisite for AI & Data Science Driven Economy
How the Economic Landscape has changed ?
Why Digital Transformation should be a National Priority
Assessing & Sizing Digital Business Opportunities
Digital Transformation Challenges & Opportunities, Artificial Intelligence & Data Science
Arif Ilham Adnan
Chairman of Permanent Committee, Co-Chairman & Founder
The Jakarta Chamber of Commerce and Industry (KADIN Jakarta), Association of Digital Leaders Indonesia
09:20 AM - 09:40 AM
Driving Digital Transformation - Lessons from the Public Sector in Indonesia
Highlighting successful partnerships between the public sector and private industries in Indonesia to drive digital transformation initiatives, emphasizing shared goals, resources, and expertise.
Discussing the importance of adopting a citizen-centric approach in digital transformation efforts, focusing on improving public service delivery, accessibility, and responsiveness to meet the evolving needs of Indonesian citizens.
Exploring the role of supportive policies and regulatory frameworks in facilitating digital transformation in the public sector of Indonesia, including reforms to promote innovation, data privacy, and cybersecurity while ensuring compliance and accountability.
Juan Kanggrawan
Head
Jakarta Smart City
09:40 AM - 10:00 AM
The Continuum of Digital Transformation with Enterprise Architecture
The importance of IT Architecture and Governance as the initial foundation of digital transformation
Composable Enterprise Architecture Implementation to ensure alignment between business and IT, to drive business objective and to improve company’s agility.
The future of EA to enable digital investment decision and innovation.
Shinta Indriyaty Thio
SVP – Head of IT Strategy & Governance Division
Bank Rakyat Indonesia
10:00 AM - 10:20 AM
Implementing Cloud Cost Management Strategies for Budget Efficiency
Detailing techniques for effectively managing cloud resources to minimize unnecessary spending while ensuring optimal performance and scalability.
Exploring the use of cloud cost monitoring tools and analytics to track spending patterns, identify cost-saving opportunities, and proactively manage budget allocation.
Discussing the importance of establishing governance policies and best practices for cloud cost management, including setting budgets, implementing tagging strategies, and enforcing resource utilization guidelines to maximize budget efficiency.
Anindio Daneswara
SVP - Group Head of ICT
PT Semen Indonesia (Persero) Tbk (SIG)
10:20 AM - 11:00 AM
Panel Discussion
Measuring Success: Key Metrics for Digital Transformation Initiatives
Evaluating the level of user engagement and adoption of digital transformation initiatives among employees, customers, or citizens, indicating the effectiveness of implementation strategies and the extent of organizational buy-in.
Assessing improvements in operational efficiency metrics such as process cycle times, resource utilization, and cost savings resulting from digital transformation efforts, demonstrating tangible business benefits and return on investment.
Analyzing the impact of digital transformation initiatives on key performance indicators relevant to the organization’s objectives, such as revenue growth, customer satisfaction, market share, or service delivery quality, providing insights into the overall success and alignment with strategic goals.
Moderator
Arif Ilham Adnan
Chairman of the Permanent Committee, Co-Chairman & Founder
Indonesian Chamber of Commerce and Industry (KADIN), Association of Digital Leaders Indonesia
Setiaji Setiaji
Senior Advisor to the Minister on Health Technology
Ministry of Health of the Republic of Indonesia
Yusron Anas
Chief Information Officer
Home Credit Indonesia
Wilbertus Darmadi
Chief Information Officer
Toyota Astra Motor, Indonesia
11:00 AM - 11:30 AM
Networking Break & Visit to Exhibitor Lounge
11:30 AM - 11:50 AM
Peer-to-Peer Lending: Revolutionizing Access to Finance
Exploring how P2P lending platforms are challenging traditional banking models by connecting borrowers directly with lenders, bypassing traditional intermediaries and offering more efficient and flexible lending solutions.
Discussing the empowerment of both borrowers and investors through P2P lending, as borrowers gain access to funding with potentially lower interest rates and investors have the opportunity to earn attractive returns by diversifying their investment portfolios.
Highlighting the importance of managing risks associated with P2P lending, including credit risk, liquidity risk, and regulatory compliance, and discussing the role of regulations in ensuring consumer protection and maintaining the integrity of the P2P lending ecosystem.
Ichwan Peryana
Co-Founder & Director
Pinjam Modal (PT Finansial Integrasi Teknologi)
11:50 AM - 12:10 PM
From Silos to Synergy: Unleashing Seamless Experience for Today's Customer
Integrating Cross-Functional Teams: Break down departmental barriers and foster collaboration among different teams such as sales, marketing, and customer service to ensure a unified approach to customer experience.
Implementing Data-driven Strategies: Utilize customer data from various touchpoints to gain insights into their preferences, behaviors, and pain points, enabling personalized interactions and tailored solutions across all channels.
Embracing Technology for Seamless Interactions: Invest in integrated platforms and tools that enable a seamless customer journey, spanning online and offline channels, while also leveraging automation and AI to deliver consistent and efficient experiences.
Rajesh Grover
Group VP - Digital and Omnichannel
Kanmo Group
12:10 PM - 12:30 PM
Maximizing the Role of the CIO in the Era of Artificial Intelligence
Discussing the importance of the CIO in aligning AI initiatives with the organization’s strategic goals and vision, ensuring that AI investments drive value creation, competitive advantage, and sustainable growth.
Exploring the CIO’s role in establishing robust data governance frameworks and ethical guidelines for AI development and deployment, addressing concerns related to data privacy, bias mitigation, transparency, and accountability to build trust and ensure responsible AI use.
Highlighting how the CIO can leverage AI technologies to drive innovation and digital transformation across the organization, fostering a culture of experimentation, agility, and continuous improvement while harnessing AI’s potential to enhance customer experiences, optimize operations, and unlock new business opportunities.